Hello & Welcome!

Continuous Improvement is the conscious decision to be and do better every day with the intention of developing expertise.

In my graduate student life, I applied a systematic approach to improving processes in real-world settings to help non-profit organizations scale their performance and meet community needs.

Together with colleagues, I developed and delivered presentations to ISPI and ISPI-EMEA on the benefits of combining Process Reengineering with Human Performance Improvement (HPT) to create sustainable improvements. We incorporated feedback from these groups to improve our approach, demonstrating our commitment to Continuous Improvement.